(2021) Mental Workload and Job Satisfaction in Healthcare Workers: The Moderating Role of Job Control. Front Public Health. p. 683388. ISSN 2296-2565
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Abstract
Objective: The aim of this study was to investigate the moderating role of job control in relation to mental workload and job satisfaction of healthcare workers. Methods: This cross-sectional study was carried out on 480 nurses, midwives, and administrative workers in four educational hospitals of Ardabil, Iran. Research tools were included demographic information questionnaire, NASA-TLX questionnaire, job description index (JDI) questionnaire and job control inquiry. Results: Compared with administrative workers, mental workload of nurses and midwives was significantly higher and likewise mental workload of nurses was significantly difference compared to midwives (P < 0.001). Nurses and midwives had substantially higher job satisfaction than administrative workers (P < 0.001). Also, nurses and midwives had higher job control than administrative workers (P < 0.001 and P = 0.002, respectively). Based on the designed model, the correlation between mental workload and job satisfaction was negative and significant (r = -0.22); which in the presence of job control, the relationship between the two variables of workload and job satisfaction slightly increased (r = -0.19, P < 0.001). These conditions were the same in the three job groups separately. Conclusion: Mental workload is inversely related to job satisfaction and job control. Job control plays an important role in improving working conditions in healthcare workers.
Item Type: | Article |
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Keywords: | healthcare worker; hospital; job control; job satisfaction; mental workload |
Page Range: | p. 683388 |
Journal or Publication Title: | Front Public Health |
Volume: | 9 |
Identification Number: | https://doi.org/10.3389/fpubh.2021.683388 |
ISSN: | 2296-2565 |
Depositing User: | پریسا مرادی |
URI: | http://eprints.thums.ac.ir/id/eprint/3492 |
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